Services
Roof Insurance Claim HelpBased in Mesquite, TX
An inspection report and photos your carrier can work from, and someone at the roof when your adjuster inspects it.
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Insurance Claims
What goes into the job.
A hail claim is decided on the day the adjuster walks your roof. What gets approved depends on what gets pointed out, photographed and written into the scope, so the most useful thing a roofer can do is inspect the roof first and be standing on it when the adjuster arrives.
We start with our own inspection and a photo record of every slope: hits on the shingles, dented soft metals, damaged vents and flashing. Those photos are what we walk the adjuster through when they come out.
How It Works
Free Inspection
Call or send the form and we will set up a time to inspect your roof at no cost.
Your Options
We go over what we found and whether the roof needs a repair or a replacement.
Insurance Help
If storm damage is covered, we help with your insurance claim from beginning to end.
The Work
Our crew completes the repair or replacement and cleans up the job site.
The Difference
What to know before you book.
When the scope comes back, we read it against the roof. Adjusters work quickly after a big storm, and items get missed: drip edge, a second layer of shingles to tear off, code-required ventilation, the gutters that were dented in the same hail. When something is missing we document it and send a supplement for the carrier to review.
We are a roofing contractor, and a licensed public adjuster or an attorney is who represents you in a dispute with your carrier. What we do is the roofing side: the inspection, the evidence, the adjuster meeting and a roof built to the scope your policy pays for. You pay your deductible, as Texas law requires.
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Insurance Claims, answered.
Can you file my insurance claim for me?
You open the claim with your carrier, because the policy is yours. We give you the inspection and photos to open it with, and we are at the roof when the adjuster inspects it.
Can you waive or cover my deductible?
No. Texas law requires the homeowner to pay the deductible, and a contractor who offers to waive or absorb it is breaking that law.
What if my claim is denied?
Ask for the reason in writing. When the denial does not match the damage on the roof, a reinspection can be requested with the photos, and for a formal dispute a licensed public adjuster or an attorney can represent you.
Do I have to sign anything before the inspection?
Ask to see any paperwork before you sign it and have us walk you through what it covers. You should know exactly what you are agreeing to, and when, before a claim goes any further.
What is a supplement?
A request to your carrier to add work the original scope missed, backed by photos and measurements. It is a normal part of a roof claim and it goes through the carrier’s own review.
More from Texas Vets Roofing, Inc.
Insurance Claims
Insurance Claims, handled from the first inspection to the final nail.
Let's work together
Hail, a leak or a whole new roof.
Tell us where the house is and what happened. We come out, walk the roof and photograph what we find.
Texas Vets Roofing, Inc. 818 Dalworth Dr A, Mesquite, TX 75149 (972) 288-7663